Are you considering canceling your DailyPay account? Whether it’s due to a change in financial circumstances or simply a shift in your needs, we understand that sometimes it’s necessary to close an account. Don’t worry; we’ve got you covered with a simple step-by-step guide to help you through the process smoothly.
Steps to Canceling Your DailyPay Account
1. Log into Your Account
Begin by logging into your DailyPay account using your credentials. Once logged in, you’ll be ready to proceed with the cancellation process.
2. Navigate to Settings
From the drop-down menu located on the left-hand side of the screen, select “Settings.” This will take you to the necessary page to make changes to your account.
3. Click on Account Cancellation
Within the Settings menu, locate and click on the option labeled “Account Cancellation.” This will initiate the cancellation process for your DailyPay account.
4. Confirm Your Request
After clicking on Account Cancellation, a new page will open where you’ll be asked to confirm your cancellation request. Take this opportunity to review your decision before proceeding.
5. Select Reason and Acknowledge Cancellation
On the confirmation page, you’ll be prompted to select a reason for canceling your account. Choose the most relevant option from the provided list. Additionally, you’ll need to acknowledge the cancellation to finalize the process.
What You Should Know About Canceling Your Account
Before you go through with canceling your account, there are a few important points to consider:
- No Cost to Keep Your Account Active: There is no fee associated with keeping your DailyPay account active. If you’re unsure about canceling, remember that you can maintain your account without any additional charges.
- Reactivate Anytime: Should you ever decide to resume using DailyPay in the future, you can reactivate your account at any time. We’re here to support you whenever you need us.
- Account Closure Process: If you’ve made earnings transfers ahead of payday, the account closure process may involve receiving a final paycheck from your employer to cover any outstanding transfers. This ensures that your account balance is settled before closure, which may take up to a couple of pay periods.
How long does it take to close a DailyPay account?
You can close your DailyPay account at any time instantly. Once you submit a request to close your account, your account will be closed and deactivated immediately. Any pending transfers will be canceled.
However, it can take up to 5-7 business days for any final transactions or account adjustments to fully processed after closing an account. During this time, you still may receive notifications about adjustments related to transactions initiated before you close your account. After this processing period, you will no longer be able to access or reopen your closed DailyPay account.
How do I contact DailyPay customer support?
You can contact DailyPay customer support through:
- In-app chat: Log into your DailyPay mobile app and tap the chat icon to start a live chat session
- Email: support@dailypay.com
- Phone: 1-800-891-0378 (available 24/7)
A DailyPay support representative will typically respond to inquiries via in-app chat and email within 24 hours. Phone support is available 24/7 in case you need immediate assistance with your account.
When contacting support, be ready to provide identifying details like your full name, employer, and the last four digits of the bank account or card on file so they can efficiently access your account.
I’m Kevin Harkin, a technology expert and writer. With more than 20 years of tech industry experience, I founded several successful companies. With my expertise in the field, I am passionate about helping others make the most of technology to improve their lives.