Astral Coach is a website and an app that offers astrology services such as birth chart analysis, yearly predictions, video astrology consultancy and more. It claims to provide genuine astral guidance by certified astrologers.
However, life is full of changes and priorities, and there may come a time when you need to bid farewell to your Astral Coach subscription. Whether it’s a shift in your goals or simply time to explore new avenues, canceling your subscription should be a straightforward process.
In this guide, we’ll walk you through the steps to gracefully and easily cancel your Astral Coach subscription, ensuring that your journey toward self-discovery is always in your control. Let’s dive in!
Method 1: How To Cancel Astral Coach Subscription
To cancel your Astral Coach subscription, you’ll need to follow the cancellation process:
- Visit the Astral Coach Website: Begin by going to the official Astral Coach website.
- Access ‘Manage Subscriptions’: Scroll down to the bottom of the page and locate the ‘Manage Subscriptions’ option.
- Log into Your Account: Sign in to your account using your registered email address or phone number.
- Locate the Cancellation Button: Once you’re logged in, keep an eye out for the button that allows you to cancel your Astral Coach subscription.
- Click to Cancel: Finally, click on the cancellation button to officially terminate your Astral Coach Subscription.
By following these straightforward steps, you can easily cancel your Astral Coach subscription and manage your account with ease.
Method 2: Cancel Your Astral Coach Subscription
In addition to canceling your subscription directly through your account, Astral Coach offers an alternative method for cancellation via their support team. Here’s how you can do it:
- Visit Astral Coach Help Page: Head over to the Astral Coach Help Page on their website.
- Fill Out the Form: Locate the subscription cancellation request form. You will need to provide the following details:
- Your Full Name
- Email Address
- Subject: Type “Cancel Subscription”
- Type of Support: Choose the appropriate option from the drop-down menu.
- Add a brief message outlining your cancellation request.
- Submit the Form: After filling out the form, click the “send” button to submit your cancellation request to Astral Coach’s support team.
- Await Their Response: Once your request form is received, Astral Coach’s support team will get in touch with you.
By following this method, you can initiate the cancellation process by submitting your request to their support team, ensuring a hassle-free cancellation of your Astral Coach subscription.
How Long Does It Take to Cancel Your Subscription?
When it comes to canceling your Astral Coach subscription, the process is designed to be flexible. According to their Purchase, Cancellation, and Refund Policy, you have the freedom to cancel your subscription at any point before the current subscription period ends. However, it’s important to note that the time it takes to process your cancellation may vary based on how you initially subscribed and who manages your payment.
Astral Coach is committed to providing you with a swift cancellation experience. Typically, they aim to send you a confirmation of your cancellation within 48 hours of receiving your request. Nevertheless, there may be occasional delays due to various factors.
To stay informed and ensure your subscription has been successfully canceled, you can check your account status. This will provide you with peace of mind and clarity throughout the process.
How do get a refund from Astral Coach?
Getting a refund from Astral Coach may not be straightforward, as they do not offer refunds for canceled subscriptions according to their Purchase, Cancellation, and Refund Policy. However, if you believe you have a valid reason for a refund and wish to request one, you can follow these steps:
- Contact Astral Coach Support: Reach out to Astral Coach’s customer support team. You can do this through email at support@astralcoach.desk360.com or by using the chat functionality on their website.
- Explain Your Situation: When contacting customer support, explain your situation clearly and concisely. Provide details such as your account information, the reason for your refund request, and any relevant documentation or evidence to support your case.
- Understand Their Policies: Be aware that Astral Coach provides refunds at their sole discretion and may be subject to laws, regulations, and policies that they publish from time to time. This means there is no guarantee that you will receive a refund.
- Be Patient: After you’ve submitted your request, be patient while Astral Coach reviews your case. They will get back to you with a decision, which may take some time.
- Seek Alternatives: While waiting for a response, consider exploring alternatives to resolve your issue, such as discussing the matter with your payment provider or reviewing any applicable consumer protection laws in your jurisdiction.
Conclusion
Canceling a subscription with Astral Coach can be a straightforward process, but obtaining a refund may not always be guaranteed. Their Purchase, Cancellation, and Refund Policy clearly state that they do not offer refunds for canceled subscriptions.
If you find yourself in a situation where you believe you have a valid reason for a refund, it’s essential to reach out to Astral Coach’s customer support promptly. Clearly explain your circumstances and provide any necessary documentation to support your case. While they do provide refunds at their discretion, there is no assurance that your request will be approved.
I’m Kevin Harkin, a technology expert and writer. With more than 20 years of tech industry experience, I founded several successful companies. With my expertise in the field, I am passionate about helping others make the most of technology to improve their lives.