How To Cancel Ambit Energy

How to Cancel Ambit Energy

Ambit Energy is a well-known provider of electricity and natural gas services in the United States. However, there may come a time when you need to cancel your service for various reasons. In this blog post, we will provide you with a step-by-step guide on how to cancel Ambit Energy and answer some frequently asked questions related to the cancellation process.

Why Cancel Your Ambit Energy service

There can be several reasons why you might want to cancel your Ambit Energy service. It could be due to relocating to a different area, finding a better energy provider, or simply wanting to switch to a different plan that better suits your needs. Regardless of the reason, canceling your service should be a hassle-free process when following the correct steps.

Step-by-step guide on How to cancel Ambit Energy

  1. Contact Customer Service: The first step in canceling your Ambit Energy service is to contact their customer service department. You can find their contact information on their website or your monthly bill. Explain the reason for canceling and provide any necessary account details they may require.
  2. Follow Instructions: The customer service representative will guide you through the cancellation process. They may require you to submit a cancellation request via email or fax. Follow their instructions carefully and ensure that you provide all the necessary information to avoid any delays.
  3. Return Equipment (if applicable): If you have any equipment provided by Ambit Energy, such as a smart meter or thermostat, they may request you to return it. Make sure to ask about their equipment return policy and follow the instructions provided.
  4. Confirm Cancellation: Once you have completed the necessary steps, confirm with the customer service representative that your cancellation request has been processed successfully. It is also advisable to ask for a confirmation email or letter for your records.


Can I cancel my Ambit Energy service online?
Unfortunately, Ambit Energy does not currently offer an online cancellation option. You will need to contact their customer service department to initiate the cancellation process.

Is there a cancellation fee for ending my Ambit Energy service?
Depending on the terms of your contract, there may be a cancellation fee associated with cancelling your Ambit Energy service. It is best to review your contract or contact customer service for more information.

Will I receive a refund for any unused service after cancelling?
Ambit Energy typically calculates the final bill based on your meter readings and usage up until the cancellation date. Any credit balance will be refunded to you.

How long does it take to process a cancellation request?
The processing time for a cancellation request may vary. It is advisable to contact customer service for an estimated timeline.

Can I switch to a different energy provider without cancelling my Ambit Energy service?
In most cases, you will need to cancel your Ambit Energy service before switching to a different provider. Ensure you follow the cancellation process outlined by Ambit Energy and coordinate the switch with your new provider to avoid any gaps in service.


Cancelling your Ambit Energy service can be a straightforward process if you follow the steps outlined above. Remember to contact their customer service department, follow their instructions, and return any equipment if required. Additionally, refer to their policies and contract for any cancellation fees or refund details. By following these steps, you can smoothly cancel your Ambit Energy service and explore other energy options that better fit your needs.

Note: Always ensure you verify the cancellation process with Ambit Energy, as their policies and procedures may change over time.

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