How To Cancel Autoship On Chewy

Autoship is a convenient feature offered by Chewy, an online pet supplies retailer, which allows customers to set up automatic deliveries of their pet’s favorite products. However, there may come a time when you no longer want to continue with the Autoship service. In this blog post, we will guide you step by step on how to cancel Autoship on Chewy and also answer some frequently asked questions related to this topic.

Reason for Canceling Autoship On Chewy

Before we dive into the process of canceling Autoship, let us discuss some common reasons why people might want to do so. One of the main reasons could be a change in your pet’s dietary needs or preferences. Perhaps your pet has developed an allergy or requires a different type of food. Additionally, financial constraints or a desire to explore other pet supply retailers could also be reasons for canceling Autoship.

How to Cancel Autoship On Chewy

To cancel Autoship on Chewy, follow these steps:

  1. Go to Chewy’s website: Visit and sign in to your account using your credentials.
  2. Navigate to Autoship: Once you are signed in, click on the Autoship tab located in the upper right corner of the webpage.
  3. View your Autoship items: You will see a list of all the items currently set up for Autoship. Take a moment to review the products before proceeding to cancel.
  4. Select the items to cancel: Check the box next to the products you wish to cancel. You can cancel individual items or the entire Autoship order.
  5. Click on “Cancel Selected”: After selecting the items, click on the “Cancel Selected” button located at the bottom of the page.
  6. Confirm cancellation: Chewy will ask you to confirm your cancellation. If you are sure about canceling Autoship, click on “Yes, Cancel Autoship” to finalize the process.


1. Can I cancel Autoship anytime?
Yes, you can cancel Autoship anytime without any penalties or fees. Chewy values customer satisfaction and respects their decisions.

2. Will I lose any discounts or perks if I cancel Autoship?
Canceling your Autoship subscription will not affect any discounts or perks you received on previous Autoship orders. However, you may lose any future Autoship discounts or benefits.

3. Can I pause Autoship instead of canceling it?
Yes, instead of canceling Autoship, Chewy offers the option to pause it temporarily. Pausing Autoship will suspend automatic deliveries for a given period, allowing you to resume later.

4. Can I modify my Autoship order instead of canceling it altogether?
Absolutely! Chewy understands that pet needs can change. You can modify your Autoship order by adjusting delivery dates and quantities or even changing the products included.

5. What if I accidentally cancel the wrong item?
No worries! Chewy’s customer service is exceptional. If you accidentally cancel the wrong item, simply contact their support team via phone or live chat, and they will resolve the issue promptly.


Canceling Autoship on Chewy is a straightforward process. By following the step-by-step instructions we provided, you can easily terminate your Autoship subscription if the need arises.

Remember, Chewy puts customer satisfaction as their top priority, so feel free to contact their support team for any further assistance. Whether you want to modify your Autoship order or explore other pet supply options, Chewy can help.

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