How to Cancel Boingo Wireless

How to Cancel Boingo Wireless

Boingo Wireless is a global provider of wireless internet services. They offer internet connectivity solutions in airports, hotels, stadiums, and other public places. While their services are widely used and appreciated, there are instances when customers may need to cancel their subscriptions.

However, there may be times when we need to cancel our wireless service for various reasons. In this blog post, I will provide you with a step-by-step guide on how to cancel Boingo Wireless.

Reason for canceling Boingo subscription

There can be several reasons why you might want to cancel your Boingo Wireless subscription. It could be that you are switching to a different service provider, moving to an area where Boingo is unavailable, or simply no longer need their services.

How to Cancel Boingo Wireless

To cancel your Boingo Wireless subscription, follow these steps:

  1. Contact customer service: Start by contacting Boingo Wireless customer service. You can find their contact information on their website or your account settings.
  2. Provide necessary information: When you contact customer service, be prepared to provide them with the required information. This may include your account details, reason for cancellation, and any other relevant information.
  3. Follow the cancellation process: Boingo Wireless will guide you through the cancellation process. They may ask you to fill out a cancellation form, provide a written request, or follow specific steps on their website.
  4. Return any equipment: If you have received any equipment from Boingo Wireless, such as a Wi-Fi hotspot device, make sure to return it as per their instructions. Failure to do so may result in additional charges.
  5. Confirm the cancellation: Once the cancellation process is complete, make sure to receive a confirmation from Boingo Wireless. This will ensure that your subscription has been successfully canceled.


Can I get a refund after canceling my Boingo Wireless subscription?

  • Refund policies may vary, so it’s best to check with Boingo Wireless directly. They will be able to provide you with detailed information regarding refunds, if applicable.

What happens if I cancel my Boingo Wireless subscription before the contract ends?

  • If you cancel your subscription before the contract ends, you may be subject to early termination fees. Read your agreement or contact Boingo Wireless to understand the terms and conditions.

Will canceling Boingo Wireless affect my credit score?

  • Cancelling Boingo Wireless should not directly impact your credit score. However, always review any contracts or agreements you have with them to understand the potential consequences.

Can I suspend my Boingo Wireless subscription instead of canceling it?

  • Boingo Wireless may offer a suspension option instead of cancellation. Reach out to their customer service to discuss your options and see if this is possible.

Is there a cancellation fee for terminating my Boingo Wireless service?

  • Boingo Wireless may have specific policies regarding cancellation fees. Check their terms and conditions or contact customer service for information on any potential costs.


Canceling a Boingo Wireless subscription is a straightforward process, but it’s essential to follow the necessary steps to ensure a smooth cancellation. In this blog post, we discussed how to cancel Boingo Wireless and answered some common FAQs.

Remember to contact their customer service for specific guidance tailored to your situation. Stay connected, but also be aware of your options regarding wireless services.

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