How To Cancel Direct Debit Santander

Do you have an unwanted or unused direct debit set up with Santander that you want to cancel? Getting rid of unnecessary direct debits can simplify your finances and give you greater control over where your money goes each month. Fortunately, Santander makes it relatively straightforward to cancel a direct debit online, over the phone, or in person at your local branch.

In this blog post, I’ll walk you through the step-by-step process to cancel a direct debit with Santander using each method. You’ll learn how to sign into your Santander online banking and locate the right area to cancel the direct debit.

Reason for Deleting Direct Debit with Santander:

There can be various reasons for wanting to cancel a direct debit with Santander. Maybe you have switched to another bank and no longer wish to have your payments debited from your Santander account. Or perhaps you have decided to make manual payments instead of automatic ones. Whatever your reason, canceling a direct debit with Santander is straightforward.

Step By Steps on Canceling Direct Debit with Santander:

To cancel a direct debit with Santander, follow these simple steps:

  1. Log in to your Online Banking: Visit the Santander website and log in to your online banking account using your username and password.
  2. Navigate to ‘Direct Debits’: Once logged in, navigate to the ‘Payments & Transfers’ section. Look for the ‘Direct Debits’ option and select it.
  3. Select the Direct Debit to be Cancelled: You will see a list of all your active direct debits. Find the direct debit you want to cancel and select it.
  4. Cancel the Direct Debit: On the direct debit details page, click on the ‘Cancel’ button or link. A confirmation prompt may appear, asking you to confirm the cancellation. Follow the prompts to complete the cancellation process.
  5. Review the Cancellation: After canceling the direct debit, review the details to ensure that the cancellation has been successfully processed. Make a note of the cancellation date for future reference.


Can I cancel a direct debit at any time?

Yes, you can cancel a direct debit with Santander at any time. However, it is advisable to cancel it before the next payment is due to avoid any complications.

Will canceling a direct debit affect my credit score?

Canceling a direct debit with Santander will not directly impact your credit score. However, it is essential to ensure that you make alternative arrangements to pay any outstanding bills or debts.

Can I cancel a direct debit over the phone?

While it is possible to cancel a direct debit over the phone, using Santander’s online banking platform is recommended for better convenience and control over the cancellation process.

How long does it take for a direct debit cancellation to take effect?

A direct debit cancellation with Santander usually takes effect immediately. However, it is recommended to check your account and confirm the cancellation has been processed.

What happens if I cancel a direct debit but still get charged?

If you cancel a direct debit but still get charged by the payee, you should contact Santander’s customer service immediately to rectify the issue and arrange a refund.


Canceling a direct debit with Santander is a simple process that can be done through their online banking platform. By following the steps mentioned in this blog post, you can cancel your direct debit hassle-free. Remember to review your cancellation and make alternative arrangements if necessary. Stay in control of your finances with Santander.

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