How to Cancel Donotpay Subscription

Donotpay has become a popular legal aid app and virtual lawyer service in recent years. With its chatbot-like interface and ability to help users easily create legal documents or dispute things like parking tickets, Donotpay provides useful tools, especially for those without the means to hire a traditional lawyer. However, as with any subscription service, there may come a time when you need to cancel your Donotpay subscription.

Fortunately, Donotpay makes it relatively easy to cancel your subscription if you no longer wish to pay the monthly or annual fee. In this blog post, I’ll walk through the step-by-step process to cancel your Donotpay subscription from your account settings.

Reason for Deleting Donotpay Subscription:

You may want to cancel your Donotpay subscription for many reasons. Perhaps you no longer have a need for the service, or maybe you have found an alternative that better suits your needs. Whatever the reason may be, canceling your Donotpay subscription is a straightforward process that can be done in just a few simple steps.

Step By Steps on Canceling Donotpay Subscription:

Here are the steps to cancel your Donotpay membership:

  1. Log into your Donotpay account. Go to the website and click on “Log In” in the top right corner. Enter your email and password to access your account.
  2. Click on “Settings” in the left sidebar menu. This will open up your account settings.
  3. Under the “Membership” section, click on “Cancel Membership”. This will open up the cancellation page.
  4. Select your reason for canceling from the drop-down menu. The options include cost being too high, using the service less than expected, finding a better alternative, etc.
  5. Enter any additional comments you have in the text box (optional).
  6. Click the red “Cancel My Membership” button at the bottom.
  7. A confirmation message will appear. Click “Yes” to confirm and complete the membership cancellation.
  8. Your membership status should now change to “Canceled” immediately and your access will expire at the end of the current billing period you already paid for.

Frequently Asked Questions

1. Will I receive a refund if I cancel my Donotpay subscription?

Unfortunately, Donotpay does not offer refunds for cancelled subscriptions. It is important to carefully consider your decision before proceeding with the cancellation.

2. Can I still access my Donotpay account after cancelling my subscription?

Yes, you will still have access to your Donotpay account even after cancelling your subscription. However, you will no longer have access to any premium features or services.

3. Can I re-subscribe to Donotpay at a later time?

Yes, you can re-subscribe to Donotpay at any time. Simply log in to your account and follow the prompts to reactivate your subscription.

4. Will cancelling Donotpay delete all my data?

Cancelling your Donotpay subscription will not delete any of your data. Your account and any data you have saved will still be accessible.

5. What is the best way to get customer support for cancelling my Donotpay subscription?

If you require any assistance or have any questions regarding the cancellation process, it is best to reach out to Donotpay’s customer support team directly. They will be able to provide you with the most accurate and up-to-date information.


Cancelling your Donotpay subscription is a simple and straightforward process. By following the step-by-step guide provided in this blog post, you can easily cancel your subscription and move on to other alternatives or services that better suit your needs. Remember to carefully consider your decision before proceeding with the cancellation, as Donotpay does not offer refunds for canceled subscriptions. If you have any questions or require assistance, don’t hesitate to reach out to Donotpay’s customer support team.

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