How to Cancel Equinox Membership

Deciding to cancel your Equinox membership can be a tough choice to make. Equinox’s luxury gym-model and top-notch facilities make it tempting to stick with the premium fitness club. But if your workout attendance has dropped, the costs are feeling too high, or you’re moving away from a location—there are several good reasons why canceling your membership may make sense.

However, getting out of that high-priced contract or month-to-month agreement isn’t always straightforward. Equinox requires 30 days’ written notice for cancellation, and the process will differ whether you arranged membership directly with Equinox or you work for a corporate partner company with a different plan. Trying to navigate all the membership fine print on your own to figure out the next steps can quickly become confusing.

That’s where this guide comes in handy. We’re sharing the straightforward, step-by-step process for how to properly cancel your Equinox membership, whether directly with the gym or through your employer contract.

Reason for Canceling Equinox Membership

Before diving into the cancellation process, it’s important to understand why someone might want to delete their Equinox membership. There can be various reasons, such as relocation to a different city, financial constraints, or a change in fitness goals. Whatever your reason may be, canceling your Equinox membership should be a straightforward and hassle-free process.

Step By Steps on Canceling Equinox Membership

  1. Contact Equinox Customer Service: The first step to canceling your Equinox membership is to get in touch with their customer service department. You can reach them by phone, email, or even visit your local Equinox branch. Explain your situation and request cancellation instructions.
  2. Review Membership Terms: Familiarize yourself with the terms and conditions of your membership agreement. Look for any cancellation policies or requirements that may be stated in your contract. This will ensure you are aware of any potential fees or notice periods that may apply.
  3. Submit a Cancellation Request: Once you have contacted Equinox customer service and have a clear understanding of the cancellation process, submit a formal request to cancel your membership. This can typically be done via email or through an online cancellation form provided by Equinox.
  4. Provide Necessary Documentations: Equinox may require you to provide certain documents or proof to process your cancellation request. This could include proof of relocation, financial hardship, or any other specific requirements outlined in their cancellation policy. Make sure to comply with these requirements to avoid any delays.
  5. Verify Cancellation Confirmation: After submitting your cancellation request, it’s important to follow up with Equinox to verify the cancellation has been processed. Keep copies of any email correspondences or confirmation numbers provided by Equinox for your records.


1. Will I be charged a cancellation fee?
Equinox may charge a cancellation fee depending on your membership type and contract terms. Review your membership agreement or contact customer service for specific details.

2. How much notice do I need to give before canceling?
Equinox usually requires a 30-day notice period for cancellation. Check your membership agreement for the exact notice period applicable to your membership.

3. Can I cancel my membership online?
Yes, Equinox provides an online cancellation form on their website. However, it’s recommended to contact customer service first to ensure a smooth cancellation process.

4. What if I want to freeze my membership temporarily instead of canceling?
Equinox offers the option to freeze your membership for a certain period if you don’t wish to cancel permanently. Contact Equinox customer service to learn more about their freeze policy.

5. Can I transfer my membership to someone else?
Equinox may allow membership transfers in certain situations, such as a change in employment or medical reasons. Contact customer service for more information on transfer eligibility.


Canceling an Equinox membership doesn’t have to be a complicated process. By following the steps outlined in this article and familiarizing yourself with the cancellation policies, you can successfully terminate your membership when needed. Remember to always review your membership agreement for any specific terms or requirements and keep documentation of your cancellation request. Whether it’s for financial reasons or a change in circumstances, Equinox understands and provides a straightforward cancellation process for their valued members.

If you have any additional questions or concerns about cancelling your Equinox membership, don’t hesitate to reach out to their customer service department. Stay on top of your fitness journey and adapt it to your ever-changing needs.

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