How to Cancel Fi Collar Subscription

Fi Collar has become one of the most popular choices among pet owners due to its advanced features and user-friendly interface. However, there may come a time when you no longer need the subscription services it offers.

In this blog post, I will guide you through the step-by-step process of canceling your Fi Collar subscription.

Reasons for Cancellation Fi Collar Subscription

Before diving into the cancellation process, it’s important to understand why you may want to cancel your Fi Collar subscription. Some common reasons include:

  1. Your pet no longer requires constant monitoring and tracking.
  2. You’ve found an alternative pet tracker that better suits your needs.
  3. Financial constraints make it difficult to continue with the subscription.
  4. Your pet has sadly passed away.

Understanding the reason behind your cancellation will help you proceed with the process more confidently.

Step-by-Step Guide to Canceling Fi Collar Subscription

Follow these steps to cancel your Fi Collar subscription:

  1. Log in to your Fi Collar account on the official website.
  2. Navigate to the “Subscription” tab or a similar section within your account settings.
  3. Look for the option to “Cancel Subscription” or any similar wording.
  4. Click on the cancellation option and follow the prompts or instructions provided.
  5. Confirm the cancellation of your subscription when prompted.

Note: The steps mentioned above may vary slightly depending on any updates to the Fi Collar platform. Always refer to the official documentation or reach out to their customer support if you encounter any difficulties.

Frequently Asked Questions

  1. Can I cancel my Fi Collar subscription at any time?
  • Yes, you can cancel your Fi Collar subscription at any time. There are no long-term contracts or commitments.
  1. Will I receive a refund if I cancel my subscription before the billing cycle ends?
  • Fi Collar does not offer pro-rata refunds for early cancellations. However, you will still have access to the services until the end of your current billing period.
  1. Can I reactivate my Fi Collar subscription after canceling it?
  • Yes, you can reactivate your Fi Collar subscription at any time by following the reactivation process outlined on their website.
  1. What happens to my pet’s data after canceling the subscription?
  • Your pet’s data, including their location history, will remain accessible on the Fi Collar app even after canceling the subscription.
  1. Are there any alternative options to Fi Collar?
  • Yes, there are several other pet tracking devices available in the market. Research thoroughly and choose the one that best fits your needs.


Canceling your Fi Collar subscription doesn’t have to be a hassle. By following the step-by-step guide provided above, you can smoothly cancel your subscription whenever the need arises. Remember to evaluate your reasons for cancellation and explore alternative options if necessary.

Whether it’s for financial reasons or a change in your pet’s circumstances, canceling Fi Collar subscription should be a straightforward process. Always refer to the official documentation or reach out to their customer support for any specific instructions or assistance.

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