How to Cancel Fido Mobile

How to Cancel Fido Mobile

Fido makes it relatively straightforward to cancel your account, whether you want to port your number to a new provider or disconnect your service entirely. The key things you need to do are pay off any remaining device balance, deactivate any extra services on your account, and then submit your cancellation request.

Switching cell phone providers can be a hassle, but sometimes it needs to be done. If you’re looking to cancel your Fido mobile service, this guide will walk you through the steps.

Reason for Cancellation Fido Mobile

There can be various reasons why you may need to cancel your Fido Mobile service. Some of the most common reasons include:

  1. Switching to a different service provider that offers better coverage or pricing.
  2. Moving to a different country where Fido Mobile services are not available.
  3. No longer requiring a mobile phone or internet service due to changing circumstances.
  4. Dissatisfaction with the quality of service provided by Fido Mobile.
  5. Exploring other options for more affordable plans or better customer service.

Step-by-Step Guide to Cancel Fido Mobile

Follow these steps to effectively cancel your Fido Mobile subscription:

  1. Contact Customer Service: Call the Fido Mobile customer service number (found on their website) and explain your intention to cancel. They will guide you through the process and may offer alternatives to cancelling.
  2. Review Contract: Take the time to review your contract with Fido Mobile. Check for any early termination fees or specific cancellation policies that may apply.
  3. Provide Necessary Information: Prepare your account information, phone number, and any other relevant details for the customer service representative. They will require this information to process your cancellation.
  4. Return Equipment: If you have any Fido Mobile equipment, such as a modem or router, you may need to return it. The customer service representative will provide instructions on how to do this.
  5. Confirmation: Ensure you receive confirmation of your cancellation in writing or via email. This serves as proof of your cancellation request and can be useful if any issues arise later.

Frequently Asked Questions

Are there any penalties for cancelling my Fido Mobile subscription early?

Depending on your contract, there may be early termination fees or other penalties for cancelling before the agreed-upon period. Review your contract or contact customer service for more information.

How long does it take for the cancellation to take effect?

Typically, your cancellation will take effect immediately or at the end of your current billing cycle, depending on Fido Mobile’s policies.

Can I keep my phone number if I cancel my Fido Mobile service?

In most cases, you can transfer your phone number to another service provider. Contact your new provider to initiate the transfer process.

Can I cancel my Fido Mobile subscription online?

While Fido Mobile offers online account management, cancelling your subscription usually requires speaking to a customer service representative over the phone.

Will cancelling my Fido Mobile service affect my credit score?

Cancelling your mobile service should not directly impact your credit score. However, outstanding balances or unpaid fees could potentially affect your credit if left unresolved.


Cancelling your Fido Mobile service doesn’t have to be a complicated process. By following the step-by-step guide and considering the frequently asked questions, you can make the cancellation process smoother and avoid any unnecessary charges. Remember to review your contract and keep all necessary documentation for reference.

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