How to Cancel Footlocker Order

Have you ever placed an order with Foot Locker that you later decided you wanted to cancel? Maybe the shoes you ordered ended up being too expensive, weren’t the right fit when you got them, or perhaps you found a better deal somewhere else. Whatever the reason, canceling an online order with Foot Locker is easy to do as long as your items have not shipped yet.

In this blog post, we’ll walk through step-by-step instructions on how to cancel a Foot Locker order placed on

Reason for Canceling Footlocker Order

There can be several reasons why you may want to cancel your Footlocker order. Perhaps you realized that you ordered the wrong size or color, or maybe you found the same product at a lower price elsewhere. Whatever the reason may be, it’s important to act quickly to cancel your order to avoid any unnecessary charges or inconvenience.

Step-by-Step Guide Canceling Footlocker Order

  1. Start by visiting the Footlocker website and logging into your account. If you don’t have an account, you will need to create one using the email address you used to place your order.
  2. Once logged in, go to your account dashboard or profile page. Look for an option that says “Order History” or something similar.
  3. Click on “Order History” and locate the specific order that you want to cancel. Depending on the Footlocker website layout, you may need to click on the order number or view the details of the order to find the cancellation option.
  4. After accessing the details of your order, look for a “Cancel Order” or “Request Cancellation” button. Click on it to initiate the cancellation process.
  5. Follow any additional instructions or prompts provided by Footlocker to confirm your cancellation. This may involve selecting a reason for cancellation or providing additional information.
  6. Finally, review the cancellation details and make sure everything is accurate before submitting the cancellation request. Once you’ve done this, you should receive a confirmation email or message stating that your order has been successfully canceled.


Q1: Can I cancel my Footlocker order after it has been shipped?

A1: Unfortunately, once your order has been shipped, it is no longer possible to cancel it through the website or your account. In such cases, you will need to contact Footlocker customer service directly to discuss your options.

Q2: Will I be charged any fees for canceling my Footlocker order?

A2: Footlocker typically does not charge a fee for canceling an order as long as it is done before the items have been shipped. However, it’s always a good idea to review the terms and conditions or contact customer service to confirm this.

Q3: How long does it take to receive a refund after canceling a Footlocker order?

A3: The refund process can vary, but typically, Footlocker processes refunds within 3-5 business days. It may take an additional few days for the refund to actually reflect in your bank account, depending on your bank’s processing time.

Q4: Can I cancel a Footlocker order if I used a gift card or promotional code for payment?

A4: Yes, Footlocker allows you to cancel an order even if you used a gift card or promotional code for payment. The refunded amount will be credited back to the original payment method used, including the gift card or promotional code.

Q5: Is it possible to cancel a Footlocker order if I paid with PayPal?

A5: Yes, canceling a Footlocker order paid with PayPal follows the same process as any other payment method. You will need to access your account, locate the order, and initiate the cancellation request following the step by step guide mentioned earlier.


Canceling a Footlocker order doesn’t have to be a daunting task. By following the simple steps outlined in this guide, you can quickly and efficiently cancel your order if the need arises. Remember to act swiftly and always double-check the cancellation details to ensure a smooth process. So, if you ever find yourself in a situation where you need to cancel a Footlocker order, just follow these steps and you’ll be on your way to a hassle-free cancellation.

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