How to Cancel Giffgaff Goodybag

Have you ever found yourself caught in an endless monthly renewal of your Giffgaff Goodybag even though you don’t use or need it anymore? You’re not alone. Many Giffgaff customers have faced a similar dilemma of being stuck paying every month for something they no longer want or use.

The good news is, canceling your unwanted Giffgaff Goodybag is easy. In this quick blog post, I’ll walk you through the simple steps to cancel automatic renewal of your Goodybag so you can avoid being charged again next month.

Reason for Cancelling Giffgaff Goodybag

Before diving into the steps, it’s important to understand the reasons why you may want to cancel your Giffgaff Goodybag. Some common reasons include:

  1. Switching to a different mobile network provider with better coverage or lower rates.
  2. Traveling abroad and not needing your Goodybag during that time.
  3. Financial constraints where you need to cut down on expenses.
  4. Upgrading to a different Giffgaff plan that better suits your needs.
  5. The Goodybag no longer offers the features or data that you require.

Step-by-Step Guide Canceling Giffgaff Goodybag

  1. Login to your Giffgaff account on their official website.
  2. Once logged in, navigate to the “My giffgaff” tab.
  3. Under the “My account” section, select “My payments.”
  4. Scroll down to find the “Change or cancel your next goodybag” option and click on it.
  5. On the next page, you will have the option to either change or cancel your Goodybag.
  6. If you choose to cancel, a popup window will appear asking for confirmation. Click “Yes, cancel my next goodybag” to proceed.
  7. You will receive a confirmation message, indicating that your Goodybag has been cancelled.


Can I cancel my Giffgaff Goodybag anytime?
Yes, you have the flexibility to cancel your Goodybag at any time without any additional fees or penalties.

Will I receive a refund if I cancel my Goodybag before it expires?
No, Giffgaff does not provide refunds for cancelled Goodybags. However, you will still be able to use the remaining minutes, texts, and data until the expiry date.

Can I cancel my Goodybag through the Giffgaff mobile app?
Unfortunately, cancelling your Goodybag is not currently available through the Giffgaff mobile app. You will need to access the website through a web browser to cancel your Goodybag.

Can I cancel multiple Goodybags at once?
No, you can only cancel one Goodybag at a time. If you wish to cancel multiple Goodybags, you will need to repeat the cancellation process for each one.

What happens if I change my mind after cancelling my Goodybag?
If you change your mind, you can always purchase a new Goodybag at any time. Simply follow the steps outlined in the previous section to buy a new Goodybag.


Cancelling your Giffgaff Goodybag is a quick and simple process. By following the steps provided in this guide, you can easily cancel your Goodybag if you need to switch providers or make a change in your mobile plan. Remember to consider your reasons for cancellation and explore alternative options before making a final decision. Stay informed and make the right choice for your mobile needs.

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