How to Cancel Newegg Order

How to Cancel Newegg Order

Newegg is an American online retailer of computer hardware and consumer electronics. It is based in the City of Industry, California, and is the largest online-only retailer of its kind in the United States. Newegg sells a wide variety of products, including computer components, laptops, desktops, TVs, gaming consoles, smart home devices, and more.

In this blog post, I will provide you with a step-by-step guide on how to cancel an order on Newegg.

Overview of Newegg

Whether you changed your mind about a purchase or found a better deal elsewhere, canceling an order can save you the hassle of returning the item later.

Newegg is a popular online retailer that offers a wide range of electronics, computer hardware, and other tech-related products. While they strive to provide excellent customer service, it is not uncommon for customers to find themselves needing to cancel an order for various reasons.

Reason for Cancelling an Order

There can be several reasons for wanting to cancel an order on Newegg. Some common ones include:

  1. Found a better deal: If you found a better price for the same product elsewhere, canceling your Newegg order allows you to take advantage of the better deal.
  2. Changed your mind: Sometimes, after placing an order, you may realize that the item does not meet your needs or preferences. In such cases, canceling the order is preferable.
  3. Made a mistake: Accidentally ordering the wrong product, size, or quantity is another reason to cancel an order.
  4. Shipping delays: If an order is delayed beyond the expected delivery date, canceling and ordering from a different retailer might be a better option.
  5. Financial constraints: In certain situations, unexpected financial difficulties may arise, making it necessary to cancel a purchase.

Step-by-Step Guide: How to Cancel an Order on Newegg

Follow these steps to cancel an order on Newegg:

  1. Login to your Newegg account: Visit the Newegg website and log in using your account credentials.
  2. Access your order history: Go to your account settings and locate the “Order History” section.
  3. Find the order: In the order history, locate the specific order that you want to cancel.
  4. Click on the order: Click on the order details to open the order summary page.
  5. Cancel the order: On the order summary page, look for the “Cancel Order” button and click on it.
  6. Select reason for cancellation: A drop-down menu will appear, prompting you to select a reason for the cancellation. Choose the most appropriate option.
  7. Submit cancellation request: After selecting the reason, click on the “Cancel Order” button to submit your cancellation request.
  8. Confirmation: Once your cancellation request is processed, you will receive an email confirmation from Newegg.

Frequently Asked Questions about Canceling an Order on Newegg

Q1: Can I cancel an order on Newegg after it has been shipped?
A: Once an order has been shipped, it cannot be canceled. You will need to go through the return process instead.

Q2: Are there any fees associated with canceling an order on Newegg?
A: Newegg does not charge any cancellation fees. However, if the order has already been shipped, you may be responsible for return shipping costs.

Q3: How long does it take for Newegg to process a cancellation request?
A: Newegg typically processes cancellation requests within 24-48 hours. However, during peak times, it may take longer.

Q4: Can I cancel an order if it is in the “Packaging” or “Shipped” status?
A: No, once an order is in the “Packaging” or “Shipped” status, it cannot be canceled. You will need to return the item once it is delivered.

Q5: Can I cancel a pre-order on Newegg?
A: Yes, pre-orders can be canceled on Newegg, but it is recommended to cancel as early as possible to avoid any complications.


Canceling an order on Newegg is a straightforward process. By following the step-by-step guide provided in this blog post, you can easily cancel an order if needed. Remember to review Newegg’s cancellation and return policies to understand any specific terms and conditions that may apply.

Overall, canceling an order can save you time, money, and the hassle of returning a product you no longer want or need. So, don’t hesitate to cancel an order on Newegg if it suits your circumstances!

I hope this guide has been helpful, and happy shopping on Newegg!

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