How to Create USAA Account

How to Create USAA Account

USAA (United Services Automobile Association) is a renowned financial institution that provides a wide range of services tailored specifically to military members and their families. If you are interested in benefiting from USAA’s offerings, creating a USAA account is the first step.

In this article, we will guide you through the process of creating a USAA account and highlight the benefits that come with it.

What is USAA?

USAA is a financial organization founded in 1922 that primarily caters to active and retired military personnel and their families. They offer various financial products and services, including banking, insurance, investments, and loans. USAA is known for its excellent customer service, competitive rates, and military-specific benefits.

Benefits of Creating a USAA Account

Creating a USAA account comes with numerous advantages. Let’s explore some of the key benefits you can enjoy:

Convenient Online Banking

With a USAA account, you gain access to convenient online banking services. You can easily manage your finances, view account balances, transfer funds, pay bills, and track transactions, all from the comfort of your home or on the go.

Insurance Services

USAA offers a wide range of insurance options, including auto, home, renters, and life insurance. By creating a USAA account, you can take advantage of their competitive rates and comprehensive coverage plans.

Investment Opportunities

USAA provides investment opportunities to help you grow your wealth. They offer a variety of investment options, such as stocks, mutual funds, retirement accounts, and financial planning services. Creating a USAA account opens the door to these investment opportunities.

Military-specific Services

One of the major advantages of a USAA account is access to military-specific services. USAA understands the unique needs of military members and provides tailored solutions, including deployment support, special insurance coverage for military possessions, and financial advice for transitioning to civilian life.

Requirements for Creating a USAA Account

Before proceeding with the account creation process, it’s essential to meet certain requirements and gather necessary documents. Here’s what you need to know:

Eligibility Criteria

To create a USAA account, you must be an active duty or retired military member, an eligible family member, or a former military member who has received an honorable discharge.

Necessary Documents

To verify your eligibility and complete the account creation process, you will need to provide specific documents, such as your Social Security number, military ID or DD214, and proof of your relationship to a military member (if applicable).

Step-by-Step Guide to Creating a USAA Account

Now that you meet the eligibility requirements and have the necessary documents ready, follow these steps to create your USAA account:

  1. Visit the USAA website: Go to the official USAA website (
  2. Click on “Join USAA”: Look for the “Join USAA” button, typically located at the top right corner of the webpage, and click on it.
  3. Choose the Account Type: Select the type of account you wish to create, such as banking, insurance, or investments. You can also choose multiple account types if desired.
  4. Provide Personal Information: Fill in the required personal information, including your full name, address, contact details, and date of birth.
  5. Verify Your Identity: Follow the prompts to verify your identity. This may involve providing your Social Security number, answering security questions, or uploading identification documents.
  6. Set Up Online Access: Create a username and password to set up your online account access. This will allow you to log in securely and manage your USAA account online.
  7. Agree to Terms and Conditions: Review the terms and conditions of USAA and agree to them.
  8. Complete the Application: Once you have filled in all the necessary information and agreed to the terms, submit your application for review.

Common Issues and Troubleshooting

While creating a USAA account, you may encounter some common issues. Here are a few troubleshooting tips to help you overcome them:

Account Eligibility Questions

If you have questions about your eligibility, contact USAA customer support directly. They can provide clarification and assist you with any eligibility concerns.

Document Verification Problems

In case you face difficulties with document verification, ensure that you have provided all the required documents accurately. If the problem persists, reach out to USAA’s customer support for further assistance.

Technical Difficulties

If you experience any technical difficulties during the account creation process, try using a different web browser or clearing your cache and cookies. If the problem persists, contact USAA’s technical support team for guidance.

Frequently Asked Questions (FAQs)

  1. Can non-military individuals create a USAA account?
    • No, USAA membership is limited to active and retired military personnel, eligible family members, and those who have received an honorable discharge.
  2. Is USAA available outside the United States?
    • USAA primarily serves members within the United States. However, they may offer certain services to military personnel stationed abroad.
  3. How long does it take to create a USAA account?
    • The account creation process usually takes around 15-30 minutes, depending on the information provided and any additional verification required.
  4. Can I access my USAA account on a mobile device?
    • Yes, USAA offers a mobile app that allows you to access and manage your account on compatible mobile devices.
  5. What should I do if I forget my USAA account password?
    • If you forget your password, you can easily reset it by following the password recovery process on the USAA website or mobile app.


Creating a USAA account provides military members and their families with access to a wide range of financial services tailored to their unique needs.

By following the step-by-step guide outlined in this article, you can create your USAA account and start enjoying the benefits of their convenient online banking, insurance options, investment opportunities, and military-specific services. Remember to meet the eligibility criteria, gather the necessary documents, and carefully follow the instructions provided by USAA during the account creation process.

If you encounter any difficulties, don’t hesitate to reach out to USAA’s customer support for assistance. Start your financial journey with USAA today and experience the advantages they offer to the military community.

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