Viagogo is a popular online ticket marketplace that allows users to buy and sell tickets for various events. While the platform offers convenience and accessibility, some users may delete their accounts for personal reasons.
Whether you’re no longer using the platform or concerned about data privacy, deleting your Viagogo account is a straightforward process that removes your personal information from the platform’s database. In this article, we’ll guide you through the step-by-step process of deleting your Viagogo account and provide essential information to consider before making this decision.
What is Viagogo?
Viagogo is an online ticket resale platform that enables individuals to buy and sell tickets for concerts, sports events, theater shows, and more. It connects sellers who can no longer attend an event with buyers who are looking for tickets. Viagogo has gained popularity due to its wide range of event offerings, making it a convenient option for ticket seekers.
Reasons for Deleting Viagogo Account
There could be several reasons why someone might want to delete their Viagogo account. Some common reasons include:
Infrequent Use: Users who seldom attend events or purchase tickets may prefer to delete their accounts to reduce online presence.
Data Privacy Concerns: With growing concerns about data security, individuals may choose to remove their personal information from Viagogo’s database.
Discontinuing Ticket Resales: Sellers who no longer wish to participate in ticket reselling might opt to delete their accounts.
Preparing to Delete Viagogo Account
Before proceeding with the account deletion process, preparing and gathering some information is essential.
Gather Account Information
To delete your Viagogo account, you’ll need to have access to the email address associated with the account and remember your login credentials.
Cancel Any Existing Orders
If you have any pending or ongoing orders on Viagogo, it’s best to cancel them before deleting your account. This ensures that you’re not leaving any transactions incomplete.
Deleting Viagogo Account
Deleting your Viagogo account is a simple process, and here’s how you can do it:
Access Account Settings
Log in to your Viagogo account using your registered email address and password.
Once logged in, click on your profile icon or username in the top right corner of the website to access the drop-down menu.
Select “Account Settings” from the menu.
Locate the “Delete Account” Option
In the “Account Settings” section, scroll down to find the option “Delete Account” or something similar.
Confirm Deletion
Viagogo may require you to re-enter your password or provide some other verification form before proceeding with the account deletion. Follow the instructions provided on the screen.
Review Deletion Confirmation
Before finalizing the deletion, Viagogo might display a confirmation message detailing the consequences of account deletion. Review the information provided carefully.
Once you’ve completed these steps, your Viagogo account should be deleted from the platform.
What Happens After Deleting Your Viagogo Account?
Deleting your Viagogo account has several implications:
Loss of Access to Purchased Tickets
After deleting your Viagogo account, you can no longer access the tickets you purchased through the platform. Make sure to print or save any relevant ticket information before deleting your account.
Removal from Mailing Lists
You’ll be removed from the platform’s mailing lists by deleting your Viagogo account. This means you won’t receive promotional emails or updates about events.
Data Retention Policy
Viagogo may retain some of your data even after you delete your account, as stated in their data retention policy. However, any personally identifiable information should be removed from their database.
Alternatives to Deleting Your Viagogo Account
If you’re unsure about deleting your Viagogo account permanently, consider these alternatives:
Selling or Transferring Tickets
Instead of deleting your account, you can sell or transfer tickets to friends or family members.
Pausing or Deactivating Account
Some platforms offer the option to pause or deactivate accounts temporarily. Check if Viagogo provides this alternative.
Seeking Customer Support
If you have specific concerns or issues with your account, contact Viagogo’s customer support for assistance.
Considerations Before Deleting Your Viagogo Account
Before taking the final step, consider the following factors:
Ticket Refund Policies
Review the refund policies of the events for which you purchased tickets. Some events may have non-refundable tickets.
Event Cancellations
If an event you purchased tickets for gets cancelled, it might affect your refund options.
Account Reactivation
Understand whether Viagogo allows account reactivation after deletion and the associated requirements.
Addressing Common Concerns
Here are some common concerns related to deleting a Viagogo account:
Is My Data Secure After Deletion?
Viagogo is expected to remove your personally identifiable information upon account deletion. However, review their data retention policy for more details.
Can I Create a New Account Later?
You can create a new Viagogo account with a different email address if needed.
How Long Does the Deletion Process Take?
The deletion process is usually instant, but it’s a good practice to verify through account settings.
Will Deleting the Account Affect My Reviews and Ratings?
Deleting your Viagogo account will likely result in removing any reviews or ratings you’ve provided for sellers or events. Your contributions to the platform’s community will no longer be associated with your deleted account.
What if I Change My Mind After Deletion?
Once you’ve deleted your Viagogo account, the process is irreversible. Consider the decision carefully before proceeding.
FAQs
How can I contact Viagogo customer support?
You can reach Viagogo’s customer support through their website’s “Contact Us” page or via email. Look for the support section on their website for relevant contact information.
Can I delete my account through the mobile app?
Yes, if Viagogo offers a mobile app, you should be able to delete your account through it. The steps might be similar to those on the website.
Will my personal information be deleted permanently?
While Viagogo is expected to remove your personally identifiable information, their data retention policy might retain some non-personal data.
Can I still attend events I purchased tickets for after deletion?
No, you will lose access to tickets purchased through Viagogo after deleting your account. Make sure to retrieve and save any relevant ticket details before deletion.
Is it possible to reactivate a deleted Viagogo account?
As of the current guidelines, once you delete your Viagogo account, reactivation may not be possible. Consider the decision carefully as it’s usually irreversible.
Conclusion
Deleting your Viagogo account is a personal decision, and understanding the implications is crucial. Following the outlined steps, you can easily delete your account from the platform. Consider alternatives to permanent deletion if you have reservations about losing access to purchased tickets and event reviews. Always review Viagogo’s policies, especially their data retention policy, to be aware of how your information is handled after deletion.
In a digital world where data privacy is paramount, making informed choices about managing your online presence becomes essential. By being proactive and conscious of the platforms you use, you can maintain control over your personal information and enjoy a safer online experience.
I’m Kevin Harkin, a technology expert and writer. With more than 20 years of tech industry experience, I founded several successful companies. With my expertise in the field, I am passionate about helping others make the most of technology to improve their lives.