How to Cancel Boost Mobile

How to Cancel Boost Mobile

Boost Mobile is a popular prepaid wireless carrier that runs on the T-Mobile network. One of the benefits of Boost is that there are no annual contracts – you pay month-to-month for your service. However, if you decide you want to switch carriers, you’ll need to properly cancel your Boost Mobile account.

Canceling your Boost Mobile subscription is easy to do but there are a few things you need to know before terminating services. In this blog post, I’ll share the step-by-step process to cancel Boost Mobile, including contacting customer support and avoiding early termination fees.

Reason for Canceling Boost Mobile

There can be several reasons why someone might want to cancel their Boost Mobile service. It could be that you have found a more affordable plan from another provider, or you are no longer satisfied with the network coverage in your area. Perhaps you are moving to a new location where Boost Mobile service is not available, or you simply no longer need a mobile phone plan at all. Whatever the reason may be, canceling your Boost Mobile service can free you from any commitments and allow you to explore other options.

Step-by-Step Process to Cancel Boost Mobile

To cancel your Boost Mobile service, follow these simple steps:

  1. Review Your Contract: Before canceling, review your contract to identify any termination fees or remaining balance that you may still owe. This will help you understand any potential financial implications of canceling your service.
  2. Contact Boost Mobile Customer Service: Reach out to Boost Mobile customer service to inform them of your decision to cancel. You can do this by calling their customer service hotline or visiting a Boost Mobile store in person. It’s important to have your account details and any necessary information available when contacting customer service.
  3. Provide Required Information: Boost Mobile customer service will likely ask you for your account number, phone number, and any other account details to verify your identity and assist with the cancellation process. Make sure to have this information readily available to expedite the process.
  4. Return or Transfer Your Phone: If you are canceling your Boost Mobile service, you may need to return any leased or financed devices to them. Alternatively, you can also consider unlocking your phone and transferring it to another carrier if it is compatible.
  5. Confirm the Cancellation: Once you have completed the necessary steps, ask Boost Mobile customer service to confirm the cancellation of your service. It is always a good idea to request written confirmation or a cancellation reference number for your records.

Frequently Asked Questions

1. Are there any cancellation fees?
Cancellation fees may apply if you are still under contract or have a remaining balance on your device. It is important to review your contract or consult Boost Mobile customer service for specific information regarding any potential fees.

2. Can I keep my phone number if I cancel my Boost Mobile service?
Yes, it is possible to transfer your phone number to another carrier when canceling Boost Mobile service. You will need to contact the new carrier and provide them with the necessary information to initiate the number transfer process.

3. Will canceling my Boost Mobile service affect my credit score?
No, canceling your Boost Mobile service should not directly impact your credit score. However, if you fail to pay any outstanding bills or termination fees, it can result in negative effects on your credit report.

4. Can I cancel my Boost Mobile service online?
While Boost Mobile does offer online account management options, canceling your service typically requires contacting their customer service directly. This ensures proper verification and assists with any questions or concerns you may have during the process.

5. Is there a minimum notice period for canceling Boost Mobile service?
Boost Mobile does not typically require a minimum notice period for canceling their service. However, it is advisable to contact customer service as soon as you decide to cancel to avoid any additional charges or billing cycles.


Canceling your Boost Mobile service is a straightforward process that can be completed by following a few simple steps. Review your contract, contact Boost Mobile customer service, provide necessary information, return or transfer your phone, and confirm the cancellation. By canceling Boost Mobile, you can explore other options that better suit your needs. Remember to review any potential fees, transfer your phone number if desired, and request confirmation for your records. Good luck with your future mobile plans!

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