ChowNow enables restaurants to manage online orders and delivery, providing tools for a seamless and branded digital ordering experience.
However, there might be situations where you need to cancel your Chownow order for various reasons. In this guide, we will walk you through the process of canceling a Chownow order, step by step.
What is ChowNow’s cancellation policy?
For monthly subscription payments, ChowNow enforces a 30-day cancellation policy, which implies that you will be obligated to cover the charges for the final 30 days of your service. You will be given the choice to either continue accepting online orders during this 30-day period or opt to deactivate your service.
How to Cancel a Chownow Order After Placing It
The best way to cancel your order swiftly is by contacting the restaurant immediately to ensure they don’t start preparing your food.
Here’s a step-by-step guide:
- Reach Out to the Restaurant: As soon as you decide to cancel your order, pick up the phone or send an email to the restaurant. The quicker you act, the better the chances of preventing your meal from being prepared.
- Confirm the Cancellation: Once you’ve contacted the restaurant, make sure they acknowledge your request to cancel the order. This step is crucial to ensure your food doesn’t get prepared.
- Refund Process: If the restaurant confirms the cancellation, they will initiate the refund process through ChowNow.
- Confirmation Email: After your order has been successfully refunded, keep an eye on your email inbox. You should receive an automated confirmation email sent to the email address linked to your ChowNow account.
- No Confirmation Email? Can’t Reach the Restaurant? In the rare event that you don’t receive the confirmation email or encounter difficulties reaching the restaurant, don’t panic. Our dedicated Support Team is here to assist you. You can get in touch with them by calling 888-707-2469.
Remember, acting swiftly and communicating effectively with the restaurant is key to canceling your order successfully. So, if you ever find yourself in a situation where you need to cancel, follow these steps, and you’ll be back on track in no time.
Cancelling Your Chownow Account
Before deleting your account, please keep in mind that this action is permanent. You will be unable to access your account and all associated data will be lost. Follow these easy steps to cancel your Chownow account:
- Log Into Your Chownow Account: Start by logging into your Chownow account using your credentials.
- Navigate to the Account Page: Once you’re logged in, head to the Account page. You can usually find this by clicking on your profile icon or your account name.
- Access Account Settings: Within the Account page, look for the ‘Settings’ option. It’s typically located in the top right or left corner of the page.
- Find the Delete Account Option: Scroll down the Settings page until you spot the ‘Delete Account’ option. It’s essential to ensure you’re absolutely sure about this decision before proceeding.
- Initiate the Deletion Process: Click on the ‘Delete Account’ link. This will trigger the account deletion process.
- Provide a Deletion Reason: Chownow may ask you to provide a reason for deleting your account. This feedback can help them improve their service, but it’s optional.
- Confirm the Deletion: Once you’ve provided your reason (or opted not to), tap on ‘Delete Account’ again. This is the point of no return, so double-check your decision.
- Final Confirmation: Chownow will typically ask for one last confirmation. Click ‘Yes’ to confirm the deletion of your account.
FAQs
Can I Cancel My Chownow Order After It’s Been Prepared?
In most cases, once the restaurant has started preparing your order, cancellation becomes challenging. However, it’s still worth trying to cancel through the app, as some restaurants may accommodate your request.
How Long Does It Take to Receive a Refund After Canceling My Order?
The refund processing time varies, but Chownow typically refunds the amount to your original payment method within a few business days.
What Happens If the Restaurant Declines My Cancellation Request?
If the restaurant has already begun preparing your order, they may decline your cancellation request. In such cases, you may not be eligible for a refund.
Can I Cancel My Chownow Order by Calling Customer Support?
While it’s possible to contact Chownow’s customer support to request a cancellation, it’s usually more efficient to cancel through the app to expedite the process.
Can I Modify My Order Instead of Canceling It?
Yes, you can often modify your Chownow order if you want to make changes instead of canceling it completely. Check the app for options to adjust your order as needed.
Conclusion
Canceling a Chownow order is a straightforward process if you follow the steps outlined in this guide. Remember to familiarize yourself with Chownow’s cancellation policy and be mindful of the timing to increase your chances of a successful cancellation. If you have any further questions or encounter issues, don’t hesitate to reach out to Chownow’s customer support for assistance. Enjoy the convenience of Chownow while knowing that you can manage your orders with ease.
I’m Kevin Harkin, a technology expert and writer. With more than 20 years of tech industry experience, I founded several successful companies. With my expertise in the field, I am passionate about helping others make the most of technology to improve their lives.