How to Cancel Empower Bank

Have you been considering closing your Empower Bank account? Maybe you no longer need all the features that came with signing up, or perhaps you’re looking to switch to a new bank that better fits your current financial needs. Regardless of the reason, canceling your Empower Bank account is easy to do, though there are some key steps you’ll want to take before and during the process to avoid headaches down the road.

In this blog post, I’ll walk through everything you need to know to close your Empower Bank checking, savings, or money market account.

Overview of the Empower Bank

Empower Bank is a popular banking institution that offers a range of financial services to its customers. However, there may be instances where you no longer require their services or simply prefer to switch to a different bank. Canceling your Empower Bank account is a straightforward process that can be completed with a few simple steps.

Reason for Canceling Empower Bank:

There can be numerous reasons why you may want to cancel your Empower Bank account. It could be due to a change in financial circumstances, a decision to switch to a different banking institution or dissatisfaction with the services provided by Empower Bank. Whatever the reason may be, it is essential to understand the cancellation process to ensure a smooth transition.

Canceling Empower Bank: Step By Steps

To cancel your Empower Bank account, follow these simple steps:

  1. Contact Customer Support: Begin by contacting Empower Bank’s customer support team. You can reach out to them via phone, email, or their online chat service. Inform them about your decision to cancel your account and request guidance on the next steps.
  2. Provide Necessary Information: During your conversation with the customer support representative, be prepared to provide any additional information they might require. This could include your account number, personal details, and identification documents.
  3. Complete Required Documentation: Empower Bank may require you to fill out specific cancellation forms or provide written consent for the account closure. Make sure to carefully review and complete any necessary paperwork in a timely manner.
  4. Transfer or Withdraw Funds: Before canceling your account, ensure that you have transferred or withdrawn any remaining funds. Empower Bank will guide you through the process of transferring your money to another account or withdrawing it in cash.
  5. Confirm Cancellation: Once you have completed all the necessary steps, contact Empower Bank to confirm that your account has been successfully canceled. It’s always a good idea to ask for a confirmation email or a cancellation reference number for your records.

Frequently Asked Questions:

Can I cancel my Empower Bank account online?
Unfortunately, canceling your Empower Bank account cannot be done entirely online. However, you can initiate the process by contacting their customer support online and may be required to submit additional documentation via mail or in person.

Are there any cancellation fees?
Empower Bank does not typically charge any cancellation fees. However, it’s essential to review the terms and conditions of your account or consult with customer support to verify if any fees are applicable.

Can I cancel my account if I have an ongoing loan or mortgage with Empower Bank?
Cancelling your Empower Bank account may not automatically terminate any ongoing loans or mortgages you have with the bank. It’s recommended to discuss this matter with customer support to understand the implications of canceling your account on your existing financial commitments.

How long does it take to cancel an Empower Bank account?
The time required to cancel your Empower Bank account can vary depending on various factors, such as paperwork submission and verification. It’s best to inquire about the estimated timeline when you contact customer support.

What happens to my personal information after canceling my account?
Empower Bank is legally obliged to handle your personal information in accordance with applicable data protection laws. They should provide you with information regarding how your data will be handled post-cancellation.


Canceling your Empower Bank account may seem daunting at first, but with the right steps and guidance, it can be a hassle-free process. Always remember to communicate with Empower Bank’s customer support team for accurate information and ensure a smooth account cancellation. Whatever your reasons might be for canceling your account, taking the necessary steps will help you transition to a new banking institution or financial plan more easily.

Remember, each individual’s circumstances may differ, so it’s crucial to contact Empower Bank directly for specific information tailored to your situation.

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