Are you in a hurry to cancel an Adidas online order? Maybe you’ve had a change of heart or simply made a mistake during the purchase process. Don’t worry; you can cancel your order, either in full or in part, within just 15 minutes of placing it. In this guide, we’ll walk you through the simple steps to make the cancellation process a breeze.
Why Would You Want to Cancel an Order?
Order cancellations are a common occurrence in the e-commerce world. Various reasons might prompt you to cancel an order, such as:
- Change of Mind: Sometimes, after placing an order, you realize that you no longer want the product. It could be due to a sudden change of preference or discovering a better alternative.
- Incorrect Details: You may have provided incorrect shipping information, making it necessary to cancel and reorder with the correct details.
- Shipping Delays: If your order is experiencing significant delays, you might decide to cancel and purchase the item from a physical store instead.
- Product Unavailability: Adidas may notify you that the product you ordered is out of stock or discontinued, leading to the cancellation of your order.
- Financial Constraints: In some cases, unforeseen financial constraints might force you to cancel an order.
Now, let’s delve into the process of cancelling your Adidas order step by step.
How to Cancel Order Adidas
It’s relatively easy to cancel an Adidas online order within 15 minutes. Remember to have your order number and email address handy, follow the steps:
Step 1: Access the Order Tracker
1.1 Start by visiting the Adidas order tracker. You’ll need two essential pieces of information: your order number and the email address associated with your order. You can locate your order number in your order history or find it in the confirmation email Adidas sent you when you placed the order.
Step 2: Hit the ‘Cancel Items’ Button
1.2 Within the first 15 minutes of placing your order, you’ll spot a prominent button labeled ‘Cancel items.’ Click on it to proceed with the cancellation process.
Step 3: Select Items for Cancellation
1.3 Now, you’ll be presented with the option to select the specific items you wish to cancel from your order. Additionally, you’ll be asked to provide a reason for the cancellation. Go ahead and make your selections and confirm your cancellation.
Step 4: Await Confirmation
1.4 After successfully completing the cancellation process, you’ll either not be charged for the canceled products or receive a refund. Typically, the cancellation process takes around 2 to 4 hours to process. Once it’s done, Adidas will send a confirmation email to the address you used when placing the order.
But what if you have an item that’s back in stock? You can still cancel it through your order details page but do so before it’s prepared for shipment. For more information on this, check out our dedicated page.
Refunds
If you’re wondering about refunds after a cancellation, here’s a quick breakdown:
- Credit Card (Visa/Mastercard/American Express): You can expect an immediate refund once your reservation is canceled.
- PayPal: If you used PayPal for your purchase, you’ll receive an immediate refund.
- Klarna: For those who chose to pay with Klarna, refunds may take up to 6 days after the cancellation is processed. If you’d like more details about refunds with Klarna, you can find additional information here.
Frequently Asked Questions
Is there a time limit for canceling an order on Adidas?
No, there is no specific time limit, but it’s advisable to cancel as soon as possible to prevent your order from being shipped.
Can I cancel a personalized or customized Adidas order?
Unfortunately, personalized or customized orders cannot be canceled once production has started.
What happens if I cancel an order after it has been shipped?
If your order has already been shipped, you will need to wait for it to arrive and then initiate a return process.
How long does it take to receive a refund after cancelling an order?
Adidas typically processes refunds within 3-5 business days, but it may take longer depending on your payment method.
Can I modify my order instead of cancelling it?
Adidas does not offer direct order modification. You will need to cancel the order and place a new one with the desired changes.
Conclusion
Adidas, being a reputable brand, has made the process relatively straightforward. Whether you’ve had a change of heart, made an error in your order details, or encountered unexpected circumstances, you can rely on the steps outlined in this guide to cancel your Adidas order with ease. Remember, timely cancellation is key, so don’t hesitate to take action when needed.
I’m Kevin Harkin, a technology expert and writer. With more than 20 years of tech industry experience, I founded several successful companies. With my expertise in the field, I am passionate about helping others make the most of technology to improve their lives.