How To Cancel Cbd Current Account

Opening a current account with the Commonwealth Bank of Australia (CBD) can be useful for managing your finances. However, there may come a time when you no longer require the account and wish to close it. Cancelling your CBD current account is usually a straightforward process that can be completed either online, over the phone, or by visiting your local branch.

In this blog post, I’ll share the step-by-step process for canceling your CBD current account using each method. Whether you simply wish to switch banks or no longer need an active account, you’ll find all the information you need to permanently close your CBD account.

By the end of this post, you’ll understand exactly how to go about canceling your CBD current account through the channel best suited to your needs. With clear instructions for online, phone, and in-branch account closure, you’ll be able to switch or shut down your CBD account confidently.

Reason for Canceling CBD Current Account

There can be several reasons why someone would want to cancel their CBD current account. Some common reasons include:

  1. Switching to another bank: You might have found a better option with another bank that offers more benefits or better services.
  2. Personal financial circumstances: Changes in your personal financial situation could lead to the decision to close the account.
  3. Dissatisfaction with CBD services: If you have had poor experiences or faced issues with the services provided by CBD, it might be a good idea to consider canceling the account.

Now that we understand the importance of canceling a CBD current account, let’s dive into the process step-by-step.

Step-by-Step Guide on How to Cancel CBD Current Account

  1. Contact Customer Support: The first step is to reach out to CBD’s customer support. You can do this by calling their helpline or visiting your nearest branch. Explain your intention to cancel the current account and request guidance on the process.
  2. Provide Necessary Details: During your interaction with customer support, be prepared to provide all the necessary details required to cancel your account. This may include your account number, identification documents, and any other relevant information.
  3. Settle Outstanding Balances: If there are any pending payments or outstanding balances on your CBD current account, make sure to settle them before proceeding with the cancellation process. This will ensure a smooth closure of your account.
  4. Follow Closure Procedure: CBD will guide you through the closure procedure, which may involve signing specific documents or forms. Pay close attention to any terms and conditions they provide and ask for clarification if needed.
  5. Receive Confirmation: After completing the closure procedure, ask for a confirmation of account closure. This will serve as proof that you have successfully canceled your CBD current account.

Frequently Asked Questions about Canceling CBD Current Account

Q1: Will canceling my CBD current account affect my credit score?

A: No, canceling a bank account does not directly impact your credit score. However, it is important to settle any outstanding debts linked to the account before cancellation.

Q2: Can I cancel my CBD current account online?

A: It is best to contact CBD’s customer support or visit a branch to initiate the cancellation process. They will guide you through the necessary steps.

Q3: Are there any fees associated with canceling a CBD current account?

A: CBD may have certain fees or charges for closing an account. It is advisable to inquire about these costs during your conversation with customer support.

Q4: Can I reopen my CBD current account after canceling it?

A: Yes, it is possible to reopen a CBD current account in the future if needed. Contact CBD’s customer support for more information on the reactivation process.

Q5: How long does it take to cancel a CBD current account?

A: The timeframe for canceling a CBD current account may vary. It is best to contact CBD’s customer support for an accurate estimate.


Canceling a CBD current account might seem like a daunting task, but by following the step-by-step guide provided in this blog post and clarifying any doubts with customer support, you can smoothly close your account. Remember to settle any outstanding balances and obtain confirmation of account closure for your records. Taking control of your finances also means making informed decisions about your banking relationships.

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