How to Cancel Centerpoint Energy

Want to know how to cancel your CenterPoint Energy account? If you are moving out of a service area or looking to switch utility companies, canceling your natural gas, electricity, and/or water account with CenterPoint may seem complicated. But it doesn’t have to be. In this blog post, we will cover:

Whether you are relocating, doing some utility cost comparison, or simply want to change companies, we’ll outline the simple step-by-step process to cancel your account seamlessly. We’ll also share some helpful information and FAQs about closing out and shutting off your CenterPoint gas, electric, and/or water utilities. Let’s review all you need to know about cancelling any services with CenterPoint Energy.

Reason for Cancelling Centerpoint Energy

There can be multiple reasons for canceling Centerpoint Energy services. Some common reasons include relocation to another city or state where Centerpoint Energy does not provide utilities, switching to an alternative energy provider, or simply not requiring their services anymore. Whatever the reason may be, canceling your account should be a simple and hassle-free process.

A Step-by-Step Guide Centerpoint Energy

To cancel Centerpoint Energy services, follow these simple steps:

  1. Contact Customer Service: Call the Centerpoint Energy customer service helpline at [insert phone number]. Inform them about your decision to cancel their services and provide them with any necessary information they may require.
  2. Provide Account Details: Be ready to provide your account number, address, and any other relevant details to the customer service representative. This information will help them locate your account and process the cancellation request.
  3. Confirm Cancellation: Once you have provided all the necessary information, ask the customer service representative to confirm the cancellation of your Centerpoint Energy services. It is advisable to make a note of the representative’s name and ask for a confirmation number to keep for your records.
  4. Return Equipment (if applicable): If you have any rented or leased equipment from Centerpoint Energy, such as a gas meter, make sure to return it to their designated location. Failure to return equipment may result in additional charges or fees.
  5. Settle Outstanding Bills: Before canceling your Centerpoint Energy services, make sure to clear any outstanding bills or pending payments. This will ensure a smooth cancellation process and avoid any complications in the future.


  1. Can I cancel Centerpoint Energy services online?
  • Unfortunately, Centerpoint Energy does not currently offer an online cancellation option. However, you can cancel their services by calling their customer service helpline.
  1. Is there a cancellation fee for terminating my Centerpoint Energy account?
  • Centerpoint Energy does not typically charge a cancellation fee. However, it is recommended to confirm this with the customer service representative when canceling your services.
  1. How long does it take to process the cancellation request?
  • In most cases, Centerpoint Energy will process your cancellation request immediately. However, it is advisable to inquire about the timeline with the customer service representative.
  1. Will canceling my Centerpoint Energy services affect my credit score?
  • Canceling your Centerpoint Energy services should not directly impact your credit score. However, it is important to settle any outstanding bills before canceling to avoid any potential issues.
  1. Can I transfer my Centerpoint Energy services to a new address?
  • Centerpoint Energy allows customers to transfer their services to a new address within their service area. Contact their customer service helpline for assistance with the transfer process.


Canceling your Centerpoint Energy services is a simple process that can be completed by following the steps mentioned above. Remember to contact their customer service helpline, provide all necessary details, settle any outstanding bills, and return any rented equipment. By following these guidelines, you can cancel your Centerpoint Energy account with ease.

Remember, if you have any further questions or concerns, don’t hesitate to reach out to Centerpoint Energy’s customer service team.

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