How to Cancel Cerebral Subscription

Cerebral is an increasingly popular online therapy and mental health service that provides users with access to therapists, psychiatrists, counselors, and other mental health professionals via phone sessions, video chats, and messaging. The service has grown rapidly thanks to its convenience and relatively low cost compared to traditional in-office therapy.

However, there may come a time when you decide you no longer need or want Cerebral’s services. Cancelling any kind of subscription service can often be confusing or complicated. Fortunately, cancelling your Cerebral membership is straightforward, though there are a couple steps you need to complete to fully close your account.

In this quick blog post, I’ll outline the simple process you need to follow to cancel your Cerebral subscription completely. By the end, you’ll know how to log into your account, find the cancellation option, confirm your choice to close your account, and finish the cancellation process so you are no longer billed. Having clear instructions makes wrapping up your Cerebral subscription hassle-free.

What is Cerebral?

Cerebral is an online platform that offers mental health services and resources through subscription-based plans. While it provides valuable support to its users, there can be various reasons for wanting to cancel the subscription. It is essential to know how to navigate the cancellation process to ensure a smooth experience.

Reason for Canceling Cerebral Subscription

Before we dive into the cancellation steps, let’s take a moment to acknowledge that everyone’s journey is different. There could be numerous reasons why someone may opt to cancel their Cerebral subscription. It could be due to financial constraints, an improvement in mental health, or even a preference to explore different mental health resources. Whatever the reason may be, it’s crucial to have the option to cancel when needed.

Step By Steps on Canceling Cerebral Subscription

Step 1: Log in to Your Cerebral Account

To begin the cancellation process, log in to your Cerebral account using your registered email address and password. Ensure you have the correct login credentials to avoid any unnecessary delays.

Step 2: Go to Account Settings

Once you have logged in, navigate to the “Account Settings” page. Locate this option on the website’s menu or user dashboard to access the necessary tools for canceling your subscription.

Step 3: Find the Subscription Details

Under the “Account Settings,” you will find the details of your Cerebral subscription. Here, you’ll be able to review your subscription plan, pricing, and renewal information.

Step 4: Select the Cancel Subscription Option

To initiate the cancellation process, select the “Cancel Subscription” option. This will redirect you to a cancellation confirmation page, where you may be asked to provide feedback or a reason for canceling. Complete this step and proceed to the next.

Step 5: Confirm Cancellation

On the cancellation confirmation page, review the details of your cancellation request. Take a moment to ensure that this is indeed what you want. If you’re certain, confirm the cancellation to finalize the process.

FAQs Related to Cerebral Subscription Cancellation

Q1: Will I receive a refund if I cancel my Cerebral subscription?
A1: Cerebral does not provide refunds for canceled subscriptions. However, you can continue to access the services until the end of your billing cycle.

Q2: Can I reactivate my subscription after canceling it?
A2: Yes, you have the option to reactivate your Cerebral subscription at any time. Simply follow the sign-up process again to rejoin the platform.

Q3: Are there any cancellation fees for terminating my Cerebral subscription?
A3: No, Cerebral does not charge any cancellation fees. You are free to cancel your subscription at any time without any additional costs.

Q4: Will my data be saved if I cancel my Cerebral subscription?
A4: While your data will be stored for a specific period, you will no longer have access to it once you cancel your subscription. It is recommended to save any necessary information before canceling.

Q5: Can I cancel my Cerebral subscription at any time?
A5: Yes, you have the freedom to cancel your Cerebral subscription whenever you feel it is appropriate. There are no time restrictions or limitations for cancellation.


Canceling a Cerebral subscription can be a simple process if you follow the necessary steps. It’s important to evaluate your own mental health journey and determine what works best for you. Whether you are seeking alternatives or taking a break, knowing how to cancel your Cerebral subscription allows you to have control over your mental health resources.

Remember, if you decide to cancel, log in to your Cerebral account, go to the account settings, find your subscription details, select the cancel subscription option, and confirm your cancellation. Keep in mind that you can always reactivate your subscription if your circumstances change in the future. Take charge of your mental health journey and make choices that align with your unique needs.

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