How to Cancel Chipotle Order

We’ve all been there – you’ve placed your Chipotle order online or through the app and are patiently awaiting that delicious burrito, bowl, taco or salad you’ve been craving. However, your plans suddenly change or you accidentally order something incorrect. As the minutes tick by, you wonder – is it possible to cancel a Chipotle digital order?

The good news is yes, Chipotle online and app orders can be cancelled through the order management system. However, the ability to cancel and time frame you have to do so depends on whether you’ve ordered delivery or for in-store or drive through pickup.

In this blog post, we’ll break down exactly how to cancel each type of Chipotle digital order. We’ll provide step-by-step instructions for cancelling delivery orders through third party services like DoorDash. We’ll also explain the process to cancel in-store and drive-through pickup orders right through your Chipotle account or app.

Finally, because timing is important for successful cancellations, we’ll outline how far in advance of the designated pickup time you can cancel based on the type of order. By the end of this article, you’ll feel confident in your ability to successfully cancel any Chipotle order should the need unexpectedly arise. So read on to have this valuable process mastered!

Reason for Canceling Chipotle Order

There can be several reasons why one might want to cancel a Chipotle order. It could be a sudden change in plans, a mistake in the order, or a delay in delivery that makes canceling the order the best option. Whatever the reason may be, it is essential to know how to cancel your Chipotle order to avoid any inconvenience.

A Step-by-Step Guide on Canceling Cancel Chipotle Order

To cancel your Chipotle order, follow these step-by-step instructions:

  1. Open the Chipotle app or visit the website
  2. Navigate to the “Order History” section
  3. Find the specific order you want to cancel
  4. Click on the order to open the details
  5. Look for the “Cancel Order” button and click on it
  6. Confirm your cancellation when prompted

By following these simple steps, you can cancel your Chipotle order hassle-free.


  1. Can I cancel my Chipotle order after it has been prepared?
  • Unfortunately, once your order has been prepared, you cannot cancel it. It is advisable to cancel your order as early as possible to avoid any inconveniences.
  1. Will I get a refund if I cancel my Chipotle order?
  • Yes, if you cancel your order before it has been prepared, you will receive a refund. The refund process varies depending on the payment method you used.
  1. Can I cancel my Chipotle order through customer support?
  • While it is recommended to cancel your order through the app or website, you can also reach out to customer support for assistance. They will guide you through the cancellation process.
  1. What if I accidentally cancel my Chipotle order?
  • If you accidentally cancel your order, contact customer support immediately. They will do their best to assist you in resolving the issue.
  1. Is there a time limit for canceling a Chipotle order?
  • Chipotle allows you to cancel your order up until a certain point before its scheduled delivery or pickup time. The exact time limit may vary, so it’s always best to cancel as soon as possible.


Canceling a Chipotle order is a straightforward process if you follow the steps outlined in this blog post. Whether it’s a last-minute change in plans or a mistake in your order, knowing how to cancel your order can save you time and inconvenience. Remember to cancel your order early and contact customer support if you encounter any issues. Enjoy your Chipotle experience hassle-free!

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