How To Cancel Classpass

How to Cancel Classpass

Have you found that your ClassPass membership is no longer the right fit for your lifestyle or budget? While the flexibility of ClassPass is great for trying new boutique fitness classes, there may come a time when it makes sense to cancel your membership if you aren’t using it enough to justify the monthly fees.

The good news is that ClassPass makes it relatively straightforward to cancel your membership directly through their website. However, some users have found the process difficult to locate or complete. This step-by-step guide will walk you through exactly how to cancel your ClassPass membership with no hassle.

We’ll cover how to log into your account, navigate the cancellation process, confirm the cancellation went through properly, and alternative options if you are having trouble fully canceling. By following this guide, you can easily close your ClassPass membership so you are no longer paying monthly subscriptions fees. Whether you want to take a break or have decided ClassPass isn’t for you long-term, canceling is a quick process once you know the steps.

Reason for Canceling Classpass

Before we dive into the cancellation process, let’s briefly discuss why you might want to delete your Classpass account. Perhaps you have found a new gym that better suits your needs, or maybe financial constraints have led you to explore alternative fitness options. Whatever the reason may be, cancelling Classpass is a straightforward process that can be done in a few simple steps.

Step-by-Step Process to Cancel Classpass

To cancel your Classpass membership, follow these steps:

  1. Open the Classpass app on your smartphone or visit their website on your computer.
  2. Log in to your Classpass account using your registered email address and password.
  3. Once you are logged in, navigate to your account settings. This can usually be found in the top right corner of the app or website.
  4. In the account settings menu, look for the “Membership” or “Billing” tab. Click on it to view your membership details.
  5. Scroll down until you find the option to cancel your membership. Click on it to proceed.
  6. Classpass may prompt you to provide a reason for cancelling. Choose the appropriate reason from the dropdown menu and click “Continue” or “Confirm.”
  7. Review the cancellation terms and conditions that Classpass provides. Make sure you understand any fees or penalties that may apply.
  8. Finally, confirm your cancellation by clicking “Cancel Membership” or a similar button. Classpass may ask for a final confirmation to ensure that you are indeed cancelling your membership.


1. Can I cancel my Classpass membership at any time?

Yes! Classpass allows you to cancel your membership at any time without any fees or penalties.

2. Will I receive a refund for any unused credits?

Unfortunately, Classpass does not offer refunds for unused credits. It is important to utilize your credits before cancelling your membership.

3. Can I reactivate my Classpass membership after cancellation?

Absolutely! If you decide to rejoin Classpass in the future, you can reactivate your membership with ease. However, keep in mind that any unused credits will not be reinstated.

4. How long does it take for my Classpass membership to be officially cancelled?

Classpass typically processes membership cancellations immediately. However, it is advisable to check your email for a confirmation of cancellation.

5. Can I cancel my Classpass membership through customer support?

While it is not necessary to contact customer support to cancel your Classpass membership, they can assist you in case you encounter any issues during the cancellation process.


Cancelling your Classpass membership is a straightforward process that can be done through the Classpass app or website. By following the step-by-step guide provided in this blog post, you can cancel your membership hassle-free. Remember, if you ever decide to rejoin Classpass in the future, you can reactivate your membership easily. Stay fit and explore new fitness options that suit your needs.

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