How To Cancel City Fitness

How to Cancel City Fitness

Taking control of your gym membership and canceling when the time comes is an important part of making sure you only spend money on things you actually use. However, the cancellation process for big gym chains like City Fitness can often be confusing and frustrating if you don’t know the steps.

In this guide, we’ll walk through exactly how to go about canceling your City Fitness membership with step-by-step instructions. We’ll cover the various options they offer for cancellation – in person, by phone, or by registered mail. Plus, we’ll provide tips on getting refunds for any unused services and avoiding extra charges after your membership is up.

Canceling the gym is never the most fun thing to do, but ultimately can give you the flexibility and freedom over your expenses you’re looking for. With this inside look at navigating the City Fitness cancellation process, you’ll be prepared to end your membership smoothly. So read on to learn how to take charge and successfully cancel your City Fitness membership today!

Brief Overview of the Topic

City Fitness is a popular gym chain with numerous locations across the country. While their services and facilities may be commendable, circumstances may arise where you need to cancel your membership. Whether it’s due to relocation, financial constraints, or personal reasons, cancelling your City Fitness membership should not be a complex ordeal.

Reason for Canceling City Fitness

Before diving into the cancellation process, it is crucial to understand why you want to terminate your membership. Assessing your reasons for deleting will give you clarity and ensure that you are making the right decision. It is essential to be aware of any contractual obligations or terms associated with your membership to avoid any unnecessary penalties or fees.

A Step-by-Step Guide City Fitness

Now that you have determined your reasons for cancelling your City Fitness membership, follow these steps to successfully terminate your agreement:

  1. Review Membership Terms: Take the time to review your membership contract. Look for any specific details regarding cancellation policies, notice periods, or any requirements you need to fulfill before terminating.
  2. Contact Customer Service: Reach out to City Fitness customer service via phone or email. Explain your intention to cancel your membership and inquire about the cancellation procedure. They will provide you with the necessary information and guide you through the process.
  3. Follow Documentation Process: City Fitness may require specific documentation to initiate the cancellation. This could include filling out a cancellation form, submitting written notice, or providing supporting documents. Ensure that you complete and submit the required paperwork accurately.
  4. Ask for Confirmation: After submitting your cancellation request, request a confirmation or receipt from City Fitness as proof of your cancellation. Keep this document safely for future reference.
  5. Follow-Up: After a reasonable period, follow up with City Fitness to ensure that your cancellation was processed successfully. Confirm that your membership has been officially terminated, and inquire about any upcoming payments or charges to avoid any surprises.


  1. Q: Can I cancel my City Fitness membership online?
    A: Unfortunately, City Fitness requires members to follow a specific cancellation process, which usually involves contacting customer service directly.
  2. Q: Are there any fees associated with cancelling my City Fitness membership?
    A: Depending on your membership agreement and the terms outlined, there may be fees or penalties for terminating your membership early. Review your contract for detailed information.
  3. Q: How much notice is required to cancel my City Fitness membership?
    A: The notice period may vary depending on your membership agreement. Contact City Fitness customer service or refer to your contract for the specific notice requirements.
  4. Q: Can I freeze my City Fitness membership instead of cancelling it?
    A: Yes, City Fitness often provides the option to freeze your membership temporarily instead of cancelling. Contact their customer service to inquire about freezing options.
  5. Q: What happens if I do not cancel my City Fitness membership properly?
    A: Failing to follow the proper cancellation process may result in continued membership dues being charged to your account. It is crucial to follow the outlined cancellation procedures to avoid any unwanted charges.


Cancelling a gym membership can be a daunting task, but with the right guidance, it can be a smooth process. Remember to carefully review your membership terms, contact customer service, complete the necessary documentation, and follow up to ensure the cancellation is processed correctly. By following these steps, you can successfully cancel your City Fitness membership and move forward with your fitness journey.

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