How to Cancel Shein Order After Shipping: A Comprehensive Guide

Shein has become wildly popular for its trendy and affordable fashion pieces. However, sometimes plans change and you need to cancel an order even after it has already shipped out. The good news is that Shein allows for cancellations after shipping if done quickly and correctly. This blog will explain how to cancel Shein orders after they’ve shipped and what to expect.

When Can You Cancel an Order Post-Shipping?

Shein enables users to cancel an order within 3 days of it being marked as shipped. As long as your cancellation request falls into that 3-day window, Shein will do their best to intercept the package before final delivery. If it’s been longer than 3 days, your order is unfortunately no longer eligible for cancellation.

Reasons you may need to cancel a Shein order after shipping could include:

  • You changed your mind about an item
  • You accidentally ordered the wrong size or color
  • You ordered duplicates of something
  • You simply ordered too much stuff

Whatever the reason, act quickly if you want to cancel shipped purchases.

How to Cancel an Order on Shein After Shipping

Cancelling an order after shipping on Shein takes just a few steps:

  1. Log into your Shein account and navigate to “My Orders”
  2. Locate the order you want to cancel and click on the “Cancel Order” button if it appears
  3. Select your reason for cancellation from the dropdown menu
  4. Provide any extra context or details in the comments box
  5. Submit your cancellation request

Common cancellation reasons that Shein provides in the dropdown menu include “ordered wrong item,” “ordered too many,” “don’t need anymore,” and others along those lines. Choose whichever one best represents your situation. Including some extra context in the comments can also help explain your cancellation to Shein.

Once submitted, you simply need to await email confirmation on whether your cancellation can be processed based on the shipment status and location.

What to Expect After Cancelling a Shipped Order

Once you request to cancel an order that has already shipped out, a few things could happen:

  1. Shein approves the cancellation and contacts the shipper to attempt to intercept and recall your package before final delivery. success rate varies.
  2. Shein determines the order is too far along in the shipping process and cannot be cancelled at that point. You’ll get an email informing you of this.
  3. The package gets delivered anyway before it could be intercepted. In this case, you’ll need to go through Shein’s return process instead within 14 days.

So in summary – requesting a cancellation is easy, but actual package interception is not guaranteed based on timing. The earlier you cancel, the better your odds though.

What If My Order Has Already Been Delivered?

If your shipped order does end up getting delivered before a cancellation can happen, all is not lost. Shein still allows returns and refunds to be initiated on orders within 14 days of delivery. You’d simply need to log back into your account, navigate to order history, select the delivered order, and start a return request.

The caveat is that you do need to arrange shipping the item back on your own dime before getting a refund. But you still have some recourse if a cancellation doesn’t work out post-shipping.

The Bottom Line

I hope this guide covered everything you need to know if you ever need to cancel a Shein order after it has already shipped out. The key takeaways are:

  • Cancellations can only be made within 3 days of shipping
  • Not all cancellation attempts will be successful
  • After delivery, you have 14 days to process an official return instead

So if you have second thoughts or make mistakes on Shein purchases, act fast and cross your fingers they can intercept it in time! Changing your mind is very common, so take advantage of their cancellation policies when possible.

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